Privacy at a Glance
- Information is collected only for legitimate website, communication and professional-service purposes.
- Client portfolio, financial and tax information is treated as confidential.
- Personal information is not sold or rented for advertising.
- Information is retained only for as long as reasonably necessary or legally required.
- You may contact us to request access, correction, deletion or grievance resolution, subject to applicable law.
1. About This Privacy Policy
This Privacy Policy applies to this website and to personal information received through website forms, email, telephone, WhatsApp and other communication channels used in connection with the services of CA Rukmani Gupta.
It is intended to reflect responsible data-handling practices and applicable Indian law, including the Digital Personal Data Protection Act, 2023 and related rules and notifications, as brought into force from time to time.
2. Information We May Collect
Depending on how you interact with us, we may collect:
- Identity and contact details: name, email address, mobile number, city and preferred contact method.
- Enquiry information: the subject of your query, service requirements, messages and communication history.
- Professional and financial information: investment holdings, transaction details, portfolio statements, capital-gain information, tax-related information, liabilities, family holdings, financial goals and risk-related information voluntarily provided for professional services.
- Documents: statements, reports, spreadsheets, tax records, supporting documents and other files supplied by you.
- Technical information: IP address, browser type, device type, operating system, referring pages, pages visited, access time and basic website usage information.
- Communication data: emails, WhatsApp messages, telephone-call details and feedback exchanged with us.
Please provide only information that is relevant to your enquiry or engagement. Do not send passwords, PINs, OTPs, trading credentials or other authentication codes.
3. How We Collect Information
Information may be collected:
- Directly from you through forms, email, WhatsApp, calls or meetings;
- Through documents and records you voluntarily share;
- From persons authorised by you, such as family members or professional representatives;
- Automatically through server logs, essential website technologies or analytics tools, where enabled; and
- From publicly available or lawfully accessible sources when relevant to an agreed professional service.
4. Why We Use Your Information
We may use personal information to:
- Respond to enquiries and communicate with you;
- Understand whether a requested service is suitable;
- Conduct investment portfolio audits and prepare consolidated investment records;
- Review asset allocation, concentration, documentation and tax implications;
- Maintain agreed investment records and provide periodic portfolio guidance;
- Coordinate family-office investment information where specifically engaged;
- Provide tax-planning or related professional support within the agreed scope;
- Prepare proposals, engagement terms, invoices and service records;
- Maintain professional, accounting, security and legal records;
- Improve website performance, content and user experience;
- Prevent fraud, abuse, security incidents or unauthorised activity; and
- Meet legal, regulatory, professional or governmental requirements.
5. Basis for Processing
We process personal information for lawful purposes, including when you have provided consent, when processing is necessary to respond to your request or perform an agreed professional engagement, when required by law, or when otherwise permitted under applicable law.
Where processing depends on your consent, you may withdraw that consent by contacting us. Withdrawal will not affect processing already lawfully completed and may limit our ability to continue a requested service.
6. Client Financial Information and Confidentiality
Portfolio statements, investment records, tax information and family financial details may contain highly private information. Such data is used only for the relevant enquiry or professional engagement and is handled with appropriate confidentiality.
Providing information does not by itself create a professional engagement. A formal engagement begins only when its scope and terms have been agreed.
7. Sharing of Information
We may share limited information only where reasonably necessary with:
- Website hosting, cloud-storage, email, communication, security and technical-service providers;
- Professional advisers, consultants or support personnel assisting with an agreed engagement and subject to appropriate confidentiality;
- Payment or accounting service providers, where applicable;
- Government authorities, courts, regulators or law-enforcement agencies when required by law or valid legal process; and
- Another person or organisation where you have specifically authorised the disclosure.
We do not sell or rent your personal information to third parties for their independent advertising or marketing.
8. WhatsApp and External Communication Services
This website provides links that allow you to contact us through WhatsApp. When you use WhatsApp or another third-party platform, that service may process information according to its own privacy policy and terms. Please avoid sending passwords, OTPs or unnecessary confidential documents through ordinary messaging.
9. Cookies and Website Analytics
The website may use essential cookies or similar technologies required for security, navigation and basic functionality. Analytics tools may also be used, where enabled, to understand website traffic and improve content.
You can restrict or delete cookies through your browser settings. Disabling essential cookies may affect parts of the website.
10. Data Retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, to complete an engagement, respond to disputes, maintain legitimate professional records, or comply with legal, tax, accounting and regulatory requirements.
When information is no longer required, we may securely delete, anonymise or archive it in accordance with applicable obligations.
11. Data Security
Reasonable administrative, technical and organisational safeguards are used to protect information against loss, misuse, unauthorised access, alteration or disclosure. These may include access controls, secure devices, backups, password protection and restrictions on who may use client information.
No internet transmission or storage method is completely secure. Accordingly, absolute security cannot be guaranteed. If you believe information has been compromised, please contact us promptly.
12. Your Rights and Choices
Subject to applicable law and verification of your identity, you may request:
- Information about personal data being processed;
- Access to relevant personal information;
- Correction, completion or updating of inaccurate information;
- Erasure of information that is no longer required, where legally permissible;
- Withdrawal of consent where processing is based on consent; and
- Review and resolution of a privacy grievance.
Certain records may need to be retained where required by law, professional obligations, dispute management or legitimate record-keeping requirements.
13. Children’s Privacy
The website and professional services are not directed at children. Information relating to a child should be provided only by a parent, lawful guardian or another person legally authorised to do so and only where relevant to an agreed service.
14. International Processing
Some technology or communication service providers may store or process information outside India. Where this occurs, reasonable steps will be taken to use reputable providers and comply with applicable restrictions on cross-border processing.
15. Third-Party Links
The website may contain links to external websites, regulators, publications, social platforms or service providers. We are not responsible for the privacy practices or content of independent third-party websites. Please review their respective policies before providing information.
16. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in services, technology, legal requirements or data-handling practices. The revised effective date will be displayed at the top of this page.
17. Privacy Contact and Grievance Redressal
For a privacy request, correction, withdrawal of consent or grievance, please contact:
Please write “Privacy Request” in the subject line and provide enough information to identify your request. Additional verification may be required before personal information is disclosed, corrected or deleted.